1 Introduction
Jili Live (jililive-baji.com) is a trusted online Sports Betting and gaming platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") provides a full account of what information is collected about you while using our website and mobile app, and how that information is used and protected.
This privacy policy covers our Terms & Conditionspart of. By using the Jili Live platform, you are deemed to have automatically accepted this Privacy Policy.
We never sell your personal information to third parties. If you have any questions about our Privacy Policy, feel free to contact us at any time.
Summary: This Privacy Policy has been written in plain English with our Bangladeshi members in mind. You can understand exactly what we do with your data — no legal jargon required.
2 What Data We Collect
Jili Live collects two types of information from you — data you provide directly, and data generated automatically while you use the platform.
Directly Provided Information
| Data Type |
Example |
When Data Is Collected |
| Identifying Information |
Full name, date of birth, gender |
At the time of registration |
| Contact Information |
Mobile number, email address |
Registration & Profile Updates |
| Identity Verification Information |
NID number, passport, selfie |
During KYC Verification |
| Financial Information |
BKash/Nagad number, transaction history |
Deposit & Withdrawal Times |
| Subject of Inquiry |
Support chat, email messages |
When Contacting Our Support Team |
Automatically Collected Data
- Device Information: Device type, operating system, and browser version.
- Network Information: IP address, type of internet connection.
- Usage Information: Pages visited, time spent, and bets placed.
- Log Data: Login time, logout time, and failed login attempts.
- Cookies & Tracking: Session cookies, preferred language, and settings.
We never store your full payment card number or bank password. Payment information is always kept in encrypted form.
3 How We Collect Your Data
Jili Live collects your information through several methods. We are committed to being fully transparent about each one.
- Direct Input: Information you provide directly when registering, updating your profile, or contacting support.
- Automated Technologies: Cookies, pixel tags, and web beacons are used to understand site usage patterns.
- Third-Party Verification: Verification data received from identity verification services during the KYC process.
- Payment Processors: Transaction confirmation details processed via bKash, Nagad, and Rocket.
- Analytics Tools: Analytics data used to improve site performance and enhance the user experience.
Please Note: You can disable cookies through your browser settings, though doing so may limit certain features of the site.
4 How We Use Your Data
Jili Live uses your information only for specified purposes. Your personal data is never used for unauthorized or unjustified reasons.
Primary Purpose of Use
- Account Management: To manage registration, login, identity verification, and account security.
- Service provided: Keeping betting, gaming, and payment services running smoothly.
- Customer Support: Providing prompt resolution to your questions and complaints.
- Security: Detecting and preventing fraud, money laundering, and other illegal activities.
- Legal Obligations: Meeting the requirements of government and regulatory authorities.
- Service Improvement: Building new features and improving the quality of existing services.
- Personalized Experience: Showing you relevant offers and content based on your preferences.
- Contact: Sending important updates, promotional offers, and system notifications.
If you no longer wish to receive promotional emails or SMS, you can opt out at any time through your account settings or by contacting our support team.
5 Who Your Data Is Shared With
Jili Live never sells your data to third parties. However, limited information may need to be shared under certain circumstances.
| Recipient |
What Information |
Why |
| Payment Processors (bKash, Nagad) |
Transaction Amounts & Reference Numbers |
To process payments |
| KYC Verification Services |
Identity Document Information |
For identity verification |
| Cybersecurity Partners |
IP & Device Information |
Fraud Prevention |
| Government & Law Enforcement Agencies |
Legally Required Information |
Legal Obligations |
| Cloud Hosting Provider |
Encrypted Data |
For secure storage |
Important: All partners operate under strict confidentiality agreements. They may only use your data for specific, designated purposes — never for their own ends.
6 Cookies Policy
Jili Live uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.
Types of Cookies
- Essential Cookies: These are required to maintain your login session and ensure security. They cannot be disabled.
- Functional Cookies: Used to remember your language preference, time zone, and other settings.
- Analytics Cookies: Helps identify which pages receive the most visits and where issues may occur.
- Performance Cookies: Monitors site loading speed and overall performance.
You can turn off non-essential cookies at any time through your browser settings. However, this may cause some features to not work as intended.
7 Data Security Measures
Jili Live uses advanced technology and strict protocols to protect your data. The foundation of our Privacy Policy is the security of your information.
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): An additional layer of security at login.
- Firewall & DDoS Protection: Our servers are protected against external attacks.
- Regular Security Audits: Regular security audits conducted by third-party specialists.
- Access Control: Only authorized personnel have access to specific data.
- Data Backup: Regular backups are maintained at secure locations.
No method of transmission over the internet is 100% secure. However, we take every precaution possible. If you notice any suspicious activity, please notify us immediately.
8 Data Retention Period
We only retain your data for as long as necessary. Any data that is no longer needed is securely deleted.
| Data Type |
Retention Period |
| Account Information | For the duration of active account + 5 years |
| Transaction History | 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Support chat history | 3 Years |
| Log Files | 12 Months |
| Cookies Data | Until session ends (session cookies) or 1 year |
Once the designated retention period expires, data is automatically deleted or anonymized using secure methods.
9 Your Rights
Under Jili Live's Privacy Policy, you have certain important rights regarding your personal data.
Right to Access Your Data
You may request to know what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request that your data be deleted under certain circumstances.
Right to Restrict Processing
In certain cases, you may request that we limit how your data is processed.
Right to Data Portability
You can download a copy of your data.
Right to Object
You may object to the use of your data for specific purposes.
To exercise these rights, email us at: support@jililive-baji.com — We will respond within 30 days.
10 Minor Protection
Jili Live is firmly committed to protecting minors (under 18).
- We do not knowingly collect any information from individuals under the age of 18.
- Age is verified at registration. KYC documents may be requested if there is any doubt.
- If we hold data belonging to a minor, it will be deleted upon request from a parent or guardian.
- If a minor is found using the platform, the account will be suspended immediately.
To parents: If your child has accidentally registered on Jili Live, please
Help Centerto reach us. We will take prompt action.
11 Policy Updates
Jili Live may update this Privacy Policy from time to time. We will notify you of any changes.
- For significant changes, you will be notified in advance via email or SMS.
- The date of any changes will always be updated at the top of this page.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- If you do not agree to the updated policy, you may request that your account be closed.
We recommend checking this page regularly. The date of the latest update is always visible in the hero section of the page.